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Lead Scout Inc. Privacy Policy

Effective as of March 1, 2022

This Privacy Policy is designed to help you understand how Lead Scout Inc. and its related organizations and affiliates (“Lead Scout”, “we”, “us” or “our”), collects, uses and shares personal information collected through this website or otherwise through the use of our services (“Services”). We value your privacy, and we will not share your personal information with third parties except as described in this Privacy Policy without your consent.  

BY USING OUR SERVICES OR VISITING OUR WEBSITE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THE PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE OR PROVIDE US WITH YOUR INFORMATION.

What this Privacy Policy Covers

This Privacy Policy applies to our collection, use and sharing of your personal information (a) when you visit our website at platform.leadscoutapp.com (the “Site”), (b) receive our communications or participate in our online or offline activities or events, (c) utilize our Services, and (d) that we obtain from third parties such as resellers, database vendors, content publishers and suppliers.

This Privacy Policy applies only to information gathered on and through the Site or through the use of our Services and does not apply to any other information or websites not owned or operated by Lead Scout. 

Personal Information We Collect

Information You Give Us.  Personal information you may provide through the Site or otherwise communicate to us includes:

  • Contact information. We collect information about you when you provide contact information to us via email, mail, or through the Site, including as a result of creating an account, requesting information, making payment to us, or otherwise corresponding with us.  This information may include your first and last name, email address, mailing address, phone number, and credit card information. We may also collect information that is not "personal information," such as business name, address, and phone number.

  • Business Information. We collect information about your use of our Services and Site, such as job leads, consumer response data, and analytics.

  • Feedback and correspondence. We may collect information about you when you request information, respond to surveys, or otherwise correspond with us.

  • Other information. We may collect other information from you that is not specifically listed here. We may use such information in accordance with this Privacy Policy.

Information We Get from Others.  We may obtain additional information about you from third party sources, such as service providers, vendors, users of our services, social media sites, and advertising agencies to provide you with more relevant information about our services. 

Information Automatically Collected.  Our servers and third party service providers may automatically record certain information about how you use the Site, such as your Internet Protocol (IP) address, device and browser type, operating system, DNS, the pages or features of the Site that you browsed and the time spent on those pages or features, the frequency with which you use the Site, the links that you click on or use, and other statistics.  We may collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy, below, for more information.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described to you in this Privacy Policy or at the time of collection:

To Provide the Services and Site and Communicate with You. We use your personal information:

  • to provide, maintain and improve the Site and our Services;

  • to better understand your needs and interests, and personalize your experience with the Site;

  • to respond to your requests, questions, comments, and feedback; and

  • to perform website analytics and database management services.

To Send You Marketing Communications. We may send you newsletters, promotions or other marketing communications, but you may opt out of receiving them as described in the Your Choices section below.

To Create and Maintain Your Account. In order to utilize the services provided through the Site, you may create an account using certain personal information, including your name, email address, and phone number. You have choices about the information included in your account profile. You do not have to provide additional information on your profile; however, additional profile information may help you get more from our services.

To Create Aggregated or De-identified Data.  We may aggregate or otherwise de-identify your personal information so that it is no longer able to be associated with you.  We own such aggregate or de-identified information and may use and share this information with third parties.

For Compliance, Fraud Prevention and Safety.  We may use your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons.

With Your Consent.  In some cases we may ask for your consent to collect, use or share your personal information.

How We Share your Personal Information

We may use third parties to help us design and operate the Site, provide services to support the Site, process your information, and provide promotional and marketing activities on our behalf. For example, we may hire a company to run certain website applications, help us analyze our data, process your credit card information, or send information on our behalf about services and events in which you may be interested.  Unless otherwise indicated in this Policy or at the time we collect your information, if we allow third parties to access the personal information we collect, we will have contractual provisions or other appropriate protections in place to ensure such access is for limited purposes and in compliance with this Privacy Policy.

The personal and business information we collect from you and third parties may be used to create sensitive business data such as job history, job leads, and CRM-related information. Under no circumstances will this information shared with other contractors who may use our services unless it is aggregated and anonymized. However, this information may be shared with limited third parties, known as "Program Owners" of our services. Sharing data with a Program Owner only occurs pursuant to a master services agreement between us and the Program Owner. We take the confidentiality of your business data seriously. Please contact us using the information listed in the How to Contact Us section below to learn more about any data sharing that may occur between us and a Program Owner.

We do not share your personal information with third parties without your consent, except in the following circumstances:

Lead Scout-Related and Affiliated Organizations.  We may share your personal information with Lead Scout’s affiliates and related organizations, for use consistent with this Privacy Policy.

Service Providers. We may share your personal information with third party companies and individuals as needed for them to provide us with services that help us with our business activities and to promote our services to you. A list of our current service providers is available upon request. For example, we may hire a service provider to process credit card payments.

Business Partners.  We may share your personal information with our business partners who offer a service to you jointly with us. A list of our current business partners that have access to certain personal information we collect is available upon request.[5] [WA6] 

Security, Compliance, Fraud Prevention, Safety; Compliance with Law. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the following sections: For compliance, fraud prevention and safety and for compliance with law.

Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy.

Consent. We may share your information with your consent.

Your Choices

Opt Out of Marketing Communications. You may opt out of marketing-related emails by changing the communication preferences in your account settings or by following the opt-out prompt in the email.  To opt out of other forms of marketing communications, please contact us using the contact information provided at the end of this Policy.

Consequences of Not Providing Personal Information. You are not required to provide all personal information identified in this Privacy Policy to use our Site or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

Cookie Policy

What are Cookies?  Cookies are small data files that are placed on your computer or mobile device when you visit a website.   Cookies set by the website are called “first party cookies”. Cookies set by parties other than the website are called “third party cookies”.  Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.

What Cookies and Other Tracking Technologies does Lead Scout Use?  We may use several different kinds of cookies on this Site, such as strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; and functional cookies, which enable the Site to provide enhanced functionality and personalization.

Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites.  These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning.

If you sign up to receive our e-mails, we may also use cookies in conjunction with these emails. When your browser downloads any graphic content in the e-mail, we may also place a cookie on your computer that will tell us if you come to our website at a later date.

How Can You Disable Cookies and Other Tracking Technology?  Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.

Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Other Important Privacy Information

Security.  The security of your personal information is important to us. We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information. Despite our use of such safeguards, we cannot guarantee any method of transmission of information over the internet is 100% secure or the absolute security of your personal information. If you have any questions about the security of your personal information, please contact us as detailed at the end of this Policy. Additionally, when we no longer have a legitimate business need (e.g. termination of a customer agreement) to process your personal information, we will either delete or anonymize it.

International Data Use.  We are located in the United States, but may have service providers in other countries. Your personal information may be collected, used and stored in the United States or other locations outside of your home country.  Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. 

Verifying, Changing, and Deleting Your Information. If you have registered for an account through our Site, you can access, review and manage many changes yourself via your account, including updating your profile information and changing your communication preferences.  If the information you are seeking is not available within your account, you can contact us as detailed below and ask us to change, update or fix your information in certain cases, particularly if it is inaccurate. You can also request that we erase or delete all or some of your personal information or otherwise object to, limit, or restrict the use of such information (if we have no legal right or legitimate business interest in retaining such information).  

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will post them on the Site and indicate the effective date of the change.  If we make material changes to this Privacy Policy we will notify you by email or through the Site.

Contact

If you have any questions about this Privacy Policy, please contact us using the contact information below:

Lead Scout Inc.
251 Little Falls Drive
Wilmington, DE 19808
United States of America

Email: legal@leadscoutapp.com

Phone: (616) 232-6075

This Privacy Policy was last updated March 1, 2022.

© Copyright 2024 Lead Scout. All Rights Reserved.

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